The best way to clean merino wool it’s to spot clean spillages with a cloth and lukewarm water. You can also dry clean your items occasionally.
You should also do this for acrylic wool. Although, for smaller acrylic wool items you can machine wash your chunky knit. Use a low setting, reshape and lay flat to dry. Do NOT tumble dry!
All products can naturally pill with friction and is not a defect. This is why Chunky Knits are recommended for decorative / light use only. To get rid of the pills, use sharp scissors to cut them off and smooth back down. Or, you can gently pull away pills and smooth back down. This will make you chunky knit look as good as new!
Both materials require the same amount of care to keep it looking its best!
All products should be used for decorative and light use only. Without a small amount of care your item can easily look worn out and tired. Please read the Care page for more information.
Depending on the size of the item and the material, it can take from an hour to two days to make one of my products. This doesn’t include the time it takes to lightly felt the wool (merino only) before it is knitted.
All the items are handmade and depending on the size, it can take up to 2 days to make one item. Additionally, it can take up to a week to receive the wool itself. If you do want to receive a product urgently, please don't hesitate to get in touch here and I'll do my best to accommodate you.
Large/ heavy items will be sent by courier and everything else will be sent by Royal Mail.
The larger/ heavier items, will usually have a fully tracked service and the tracking code will be provided to you once the item has been sent.
International delivery is possible.
For help with international deliveries please use the contact form. This is to give you a personal quote to ship to your destination.
Merino wool can come from multiple locations around the world, but our sheep have been carefully sourced from two locations: South America and the South African Cape.
The farms do not mules their sheep.
Custom orders are very welcome here. Whether its the size, shape or colour, I will be able to assist you.